How to Configure External Recipients & Whitelist Domains

In this article:

Overview:

In DvSum's DI (Data Intelligence) tool, you can configure job notifications to be sent to users who are not part of your DvSum organization (external users). This guide walks you through the steps required to successfully add external email addresses.

For more details on  jobs, refer to the article Creating new Job.

Step 1: Add External Email Addresses in the Job Notification Tab

  • Navigate to the Jobs section in the DI tool.

  • Click on the job for which you want to add an external recipient.

  • Click Edit on the selected job.

  • Go to the Notification tab.

  • Enter the external email address in the external recipients field.
  • Press Enter after typing the email address.
    • This step is important: Only after pressing Enter will the email address be properly saved.
    • Once saved, the email will appear enclosed in a box

 

Step 2: Handle Domain Whitelisting

If you encounter an warning saying that the domain (e.g., gmail.com, yahoo.com) is not whitelisted, perform the following:

  • Go to Account Settings.
  • Navigate to User Settings > External Domains.
  • Click on Add Domain.
  • Enter the domain name (e.g., gmail.com) and save it.

Step 3: Verify the Email Address

  • After whitelisting the domain, return to the Job Notification tab.
  • Re-enter the external email address.
  • Press Enter to save it properly.
  • The email should now be accepted without any errors and displayed in a box format.

Adding Multiple Recipients:

Users can enter multiple external email addresses, provided each address belongs to a whitelisted domain.

 

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