Edge Gateway (SAWS) Status Values

Edge Gateway Status Values

There are 3 possible states for the Edge Gateway Server (SAWS):

RED: When all listed web services are not running.


ORANGE: When some of the listed web services are running and some are not.
(Uncommon, since most customers have a single web service.)


GREEN: When all of the listed web services are running.
(Most common!)



There is a related situation when the client IP address is not white-listed. In this case the user will not be able to see the status of the web service at all.

WARNING: Status of the web service is unknown. 
You must add your IP to the white list to be allowed access to the web service.

Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk